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The provider

What kind of provider is this?

What a nursing home is

A nursing home provides 24-hour nursing care and help with daily activities, and many offer short-term rehabilitation after a hospital stay. It is a different setting from assisted living.

Source: Centers for Medicare & Medicaid Services

Who runs it and how big is it?

Facts CMS publishes

Certified beds
120
Participates in
Medicare and Medicaid
Ownership (CMS)
For Profit - Corporation
First approved for Medicare/Medicaid
Feb 28, 1985
CMS Certification Number
105492
Legal business name
Palm Springs SNF Operations LLC
Chain (CMS)
Excelsior Care Group
Changed ownership in the last 12 months
No
Resident and family council
Resident
Sprinklers in all required areas
Yes
Part of a continuing care retirement community
No

CMS processing date Sep 1, 2026.

Source: Centers for Medicare & Medicaid Services

What did inspectors find?

Inspections, penalties and CMS flags

CMS Special Focus Facility program: Not flagged by CMS

CMS: the Special Focus Facility program lists “nursing homes that have a history of serious quality issues and are included in a special program to stimulate improvements in their quality of care.” CMS Special Focus Facility list (opens in a new tab)

CMS abuse icon: Not flagged by CMS

CMS: “Cited for abuse or neglect at harm level or above on survey cycle 1 (Scope/severity G or greater) or cited for abuse or neglect at potential harm level (Scope/Severity D or above) on both survey cycles 1 and 2.”

As of Sep 1, 2026, CMS processing date.

Health inspections

30 health citations from the inspection cycles CMS publishes. Each inspection lists what inspectors cited, how CMS coded it, and whether it was corrected.

Inspection May 8, 2025: 16 citations
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Tag F0550 · CMS scope and severity E (no actual harm, potential for more than minimal harm; pattern) · Deficient, Provider has date of correction Jun 8, 2025

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Tag F0561 · CMS scope and severity D (no actual harm, potential for more than minimal harm; isolated) · Deficient, Provider has date of correction Jun 8, 2025

  • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Tag F0568 · CMS scope and severity D (no actual harm, potential for more than minimal harm; isolated) · Deficient, Provider has date of correction Jun 8, 2025

  • Keep residents' personal and medical records private and confidential.

    Tag F0583 · CMS scope and severity D (no actual harm, potential for more than minimal harm; isolated) · Deficient, Provider has date of correction Jun 8, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Tag F0584 · CMS scope and severity E (no actual harm, potential for more than minimal harm; pattern) · Deficient, Provider has date of correction Jun 8, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Tag F0656 · CMS scope and severity D (no actual harm, potential for more than minimal harm; isolated) · Deficient, Provider has date of correction Jun 8, 2025

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Tag F0676 · CMS scope and severity D (no actual harm, potential for more than minimal harm; isolated) · Deficient, Provider has date of correction Jun 8, 2025

  • Provide activities to meet all resident's needs.

    Tag F0679 · CMS scope and severity D (no actual harm, potential for more than minimal harm; isolated) · Deficient, Provider has date of correction Jun 8, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Tag F0684 · CMS scope and severity D (no actual harm, potential for more than minimal harm; isolated) · Deficient, Provider has date of correction Jun 8, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Tag F0689 · CMS scope and severity D (no actual harm, potential for more than minimal harm; isolated) · Deficient, Provider has date of correction Jun 8, 2025

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Tag F0693 · CMS scope and severity D (no actual harm, potential for more than minimal harm; isolated) · Deficient, Provider has date of correction Jun 8, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Tag F0695 · CMS scope and severity D (no actual harm, potential for more than minimal harm; isolated) · Deficient, Provider has date of correction Jun 8, 2025

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Tag F0725 · CMS scope and severity E (no actual harm, potential for more than minimal harm; pattern) · Deficient, Provider has date of correction Jun 8, 2025

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Tag F0803 · CMS scope and severity D (no actual harm, potential for more than minimal harm; isolated) · Deficient, Provider has date of correction Jun 8, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Tag F0812 · CMS scope and severity F (no actual harm, potential for more than minimal harm; widespread) · Deficient, Provider has date of correction Jun 8, 2025

  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Tag F0838 · CMS scope and severity B (no actual harm, potential for minimal harm; pattern) · Deficient, Provider has date of correction Jun 8, 2025

Inspection Jan 25, 2024: 6 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Tag F0656 · CMS scope and severity D (no actual harm, potential for more than minimal harm; isolated) · Deficient, Provider has date of correction Feb 25, 2024

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Tag F0676 · CMS scope and severity D (no actual harm, potential for more than minimal harm; isolated) · Deficient, Provider has date of correction Feb 25, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Tag F0695 · CMS scope and severity D (no actual harm, potential for more than minimal harm; isolated) · Deficient, Provider has date of correction Feb 25, 2024

  • Provide care or services that was trauma informed and/or culturally competent.

    Tag F0699 · CMS scope and severity D (no actual harm, potential for more than minimal harm; isolated) · Deficient, Provider has date of correction Feb 25, 2024

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Tag F0700 · CMS scope and severity D (no actual harm, potential for more than minimal harm; isolated) · Deficient, Provider has date of correction Feb 25, 2024

  • Provide and implement an infection prevention and control program.

    Tag F0880 · CMS scope and severity D (no actual harm, potential for more than minimal harm; isolated) · Deficient, Provider has date of correction Feb 25, 2024

Inspection Sep 29, 2023: 1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Tag F0689 · CMS scope and severity D (no actual harm, potential for more than minimal harm; isolated) · from a complaint inspection · Deficient, Provider has date of correction Oct 20, 2023

Inspection Sep 15, 2022: 7 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Tag F0584 · CMS scope and severity E (no actual harm, potential for more than minimal harm; pattern) · Deficient, Provider has date of correction Oct 14, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Tag F0684 · CMS scope and severity D (no actual harm, potential for more than minimal harm; isolated) · Deficient, Provider has date of correction Oct 14, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Tag F0689 · CMS scope and severity D (no actual harm, potential for more than minimal harm; isolated) · Deficient, Provider has date of correction Oct 14, 2022

  • Provide enough food/fluids to maintain a resident's health.

    Tag F0692 · CMS scope and severity E (no actual harm, potential for more than minimal harm; pattern) · Deficient, Provider has date of correction Oct 14, 2022

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Tag F0693 · CMS scope and severity D (no actual harm, potential for more than minimal harm; isolated) · Deficient, Provider has date of correction Oct 14, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Tag F0812 · CMS scope and severity F (no actual harm, potential for more than minimal harm; widespread) · Deficient, Provider has date of correction Oct 14, 2022

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Tag F0842 · CMS scope and severity D (no actual harm, potential for more than minimal harm; isolated) · Deficient, Provider has date of correction Oct 14, 2022

Fire safety inspections

7 fire safety citations.

Inspection May 8, 2025: 3 citations
  • Provide primary/alternate means for communication.

    Tag E0032 · CMS scope and severity F (no actual harm, potential for more than minimal harm; widespread) · Deficient, Provider has date of correction Jun 8, 2025

  • Provide properly protected cooking facilities.

    Tag K0324 · CMS scope and severity D (no actual harm, potential for more than minimal harm; isolated) · Deficient, Provider has date of correction Jun 8, 2025

  • Ensure electrical receptacles or cover plates have distinctive color or marking.

    Tag K0917 · CMS scope and severity D (no actual harm, potential for more than minimal harm; isolated) · Deficient, Provider has date of correction Jun 8, 2025

Inspection Jan 25, 2024: 1 citation
  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Tag K0761 · CMS scope and severity D (no actual harm, potential for more than minimal harm; isolated) · Deficient, Provider has date of correction Feb 25, 2024

Inspection Sep 15, 2022: 3 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Tag K0345 · CMS scope and severity D (no actual harm, potential for more than minimal harm; isolated) · Deficient, Provider has date of correction Oct 13, 2022

  • Have simulated fire drills held at unexpected times.

    Tag K0712 · CMS scope and severity D (no actual harm, potential for more than minimal harm; isolated) · Deficient, Provider has date of correction Oct 13, 2022

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Tag K0761 · CMS scope and severity D (no actual harm, potential for more than minimal harm; isolated) · Deficient, Provider has date of correction Oct 13, 2022

Federal penalties

0 federal penalties (fines and payment denials) in this CMS release.

CMS data released Oct 8, 2026.

Source: Centers for Medicare & Medicaid Services

How does CMS rate it?

CMS star ratings

These are the Centers for Medicare & Medicaid Services’ ratings, published on Medicare Care Compare, not StrongPath’s. StrongPath shows them as CMS published them on Oct 8, 2026, with the time periods each one covers; it does not combine, adjust or rank them.

  • CMS Overall Rating: 2 out of 5

    CMS: “It features an Overall Quality Rating of one to five stars based on nursing home performance on three domains, each of which has its own rating.”

    Periods CMS used for this rating
    • Standard health inspection, rating cycle 1: May 8, 2025
    • Standard health inspection, rating cycle 2: Jan 25, 2024
    • Health inspection complaint surveys: Sep 1, 2025 to Aug 31, 2026 (CMS: Most recent 12 month period for deficiencies cited on health inspection complaint surveys)
    • Health inspection complaint surveys: Sep 1, 2024 to Aug 31, 2025 (CMS: First prior 12 month period for deficiencies cited on health inspection complaint surveys)
    • Health inspection complaint surveys: Sep 1, 2023 to Aug 31, 2024 (CMS: Second prior 12 month period for deficiencies cited on health inspection complaint surveys)
    • Infection control surveys: Sep 1, 2025 to Aug 31, 2026 (CMS: Most recent 12 month period for deficiencies cited on infection control surveys)
    • Infection control surveys: Sep 1, 2024 to Aug 31, 2025 (CMS: First prior 12 month period for deficiencies cited on infection control surveys)
    • Infection control surveys: Sep 1, 2023 to Aug 31, 2024 (CMS: Second prior 12 month period for deficiencies cited on infection control surveys)
    • Staffing levels: Jan 1, 2026 to Mar 31, 2026
    • Staff turnover: Jan 1, 2025 to Dec 31, 2025
    • Long-stay quality measures: Apr 1, 2025 to Mar 31, 2026 (7 measures)
      • Percentage of long-stay residents whose need for help with daily activities has increased
      • Percentage of long-stay residents whose ability to walk independently worsened
      • Percentage of long-stay residents with pressure ulcers
      • Percentage of long-stay residents with a catheter inserted and left in their bladder
      • Percentage of long-stay residents with a urinary tract infection
      • Percentage of long-stay residents experiencing one or more falls with major injury
      • Percentage of long-stay residents who received an antipsychotic medication
    • Long-stay quality measures: Jan 1, 2025 to Dec 31, 2025 (2 measures)
      • Number of hospitalizations per 1000 long-stay resident days
      • Number of outpatient emergency department visits per 1000 long-stay resident days
    • Short-stay quality measures: Jan 1, 2025 to Mar 31, 2026 (1 measure)
      • Percentage of short-stay residents who newly received an antipsychotic medication
    • Short-stay quality measures: Jan 1, 2025 to Dec 31, 2025 (2 measures)
      • Percentage of short-stay residents who were rehospitalized after a nursing home admission
      • Percentage of short-stay residents who had an outpatient emergency department visit
    • Short-stay quality measures: Oct 1, 2024 to Sep 30, 2025 (2 measures)
      • Percentage of SNF residents who are at or above an expected ability to care for themselves and move around at discharge
      • Percentage of residents with pressure ulcers/injuries that are new or worsened
    • Short-stay quality measures: Oct 1, 2022 to Sep 30, 2024 (1 measure)
      • Rate of successful return to home or community from a SNF
  • CMS Health Inspection Rating: 2 out of 5

    CMS: “Ratings for the health inspections domain are based on the number, scope, and severity of deficiencies identified during the two most recent annual inspection surveys, as well as findings from the most recent 36 months of complaint investigations and focused infection control surveys.”

    Periods CMS used for this rating
    • Standard health inspection, rating cycle 1: May 8, 2025
    • Standard health inspection, rating cycle 2: Jan 25, 2024
    • Health inspection complaint surveys: Sep 1, 2025 to Aug 31, 2026 (CMS: Most recent 12 month period for deficiencies cited on health inspection complaint surveys)
    • Health inspection complaint surveys: Sep 1, 2024 to Aug 31, 2025 (CMS: First prior 12 month period for deficiencies cited on health inspection complaint surveys)
    • Health inspection complaint surveys: Sep 1, 2023 to Aug 31, 2024 (CMS: Second prior 12 month period for deficiencies cited on health inspection complaint surveys)
    • Infection control surveys: Sep 1, 2025 to Aug 31, 2026 (CMS: Most recent 12 month period for deficiencies cited on infection control surveys)
    • Infection control surveys: Sep 1, 2024 to Aug 31, 2025 (CMS: First prior 12 month period for deficiencies cited on infection control surveys)
    • Infection control surveys: Sep 1, 2023 to Aug 31, 2024 (CMS: Second prior 12 month period for deficiencies cited on infection control surveys)
  • CMS Staffing Rating: 4 out of 5

    CMS: “Ratings for the staffing domain are based on six measures. This includes three nurse staffing level measures (hours per resident per day) and three measures of staff turnover.”

    Periods CMS used for this rating
    • Staffing levels: Jan 1, 2026 to Mar 31, 2026
    • Staff turnover: Jan 1, 2025 to Dec 31, 2025
  • CMS Quality Measure (QM) Rating: 4 out of 5

    CMS: “Ratings for the quality measures are based on performance on 15 of the QMs that are currently posted on the Care Compare website. These include nine long-stay measures and six short-stay measures.”

    Periods CMS used for this rating
    • Long-stay quality measures: Apr 1, 2025 to Mar 31, 2026 (7 measures)
      • Percentage of long-stay residents whose need for help with daily activities has increased
      • Percentage of long-stay residents whose ability to walk independently worsened
      • Percentage of long-stay residents with pressure ulcers
      • Percentage of long-stay residents with a catheter inserted and left in their bladder
      • Percentage of long-stay residents with a urinary tract infection
      • Percentage of long-stay residents experiencing one or more falls with major injury
      • Percentage of long-stay residents who received an antipsychotic medication
    • Long-stay quality measures: Jan 1, 2025 to Dec 31, 2025 (2 measures)
      • Number of hospitalizations per 1000 long-stay resident days
      • Number of outpatient emergency department visits per 1000 long-stay resident days
    • Short-stay quality measures: Jan 1, 2025 to Mar 31, 2026 (1 measure)
      • Percentage of short-stay residents who newly received an antipsychotic medication
    • Short-stay quality measures: Jan 1, 2025 to Dec 31, 2025 (2 measures)
      • Percentage of short-stay residents who were rehospitalized after a nursing home admission
      • Percentage of short-stay residents who had an outpatient emergency department visit
    • Short-stay quality measures: Oct 1, 2024 to Sep 30, 2025 (2 measures)
      • Percentage of SNF residents who are at or above an expected ability to care for themselves and move around at discharge
      • Percentage of residents with pressure ulcers/injuries that are new or worsened
    • Short-stay quality measures: Oct 1, 2022 to Sep 30, 2024 (1 measure)
      • Rate of successful return to home or community from a SNF

CMS high-performing icon: Not shown by CMS

CMS: “Exceeds the traditional five-star rating. Higher performing nursing homes have fewer citations (safety violations), higher staffing levels, and other quality indicators.” The icon is CMS’s, not StrongPath’s. As of Sep 1, 2026, CMS processing date.

Footnote wording is from CMS’s Nursing Home Data Dictionary (September 2026). Inspection dates are this facility’s; the other periods are CMS’s data collection intervals (released Oct 8, 2026). See the full detail on Medicare Care Compare (opens in a new tab).

Source: Centers for Medicare & Medicaid Services

Location and getting there

Is it in a hurricane evacuation zone?

Hurricane evacuation zone

Not in a mapped evacuation zone

Evacuation zone from the Florida Division of Emergency Management’s Know Your Zone data as of Sep 19, 2026. Zones are approximate and can change, and local officials decide who evacuates for each storm. Check with your county emergency management office or Know Your Zone (opens in a new tab) before relying on it. FDEM does not endorse StrongPath.

County emergency management (opens in a new tab)

Source: Florida Division of Emergency Management; U.S. Census Bureau

How far is the nearest ER?

Nearest hospital and emergency department

Nearest hospital with emergency services (CMS flag)
HCA Florida Jfk Hospital (Acute Care Hospitals), 3.6 mi straight line
Nearest hospital of any type
HCA Florida Jfk Hospital (Acute Care Hospitals), 3.6 mi straight line

Straight-line distance, not drive time. The CMS emergency services flag says nothing about hours, wait times or trauma level.

Source: Centers for Medicare & Medicaid Services; U.S. Census Bureau; Overture Maps Foundation

What is within a mile?

Pharmacies, groceries and restaurants nearby

Pharmacies
1 within 0.5 mi, 4 within 1 mi. Nearest: CenterWell Retail Pharmacy, 0.48 mi
Grocery stores
2 within 0.5 mi, 4 within 1 mi. Nearest: Winn-Dixie, 0.34 mi
Restaurants
5 within 0.5 mi, 24 within 1 mi. Nearest: Subway, 0.34 mi

Counts of mapped business listings, straight line. Listings can be missing or out of date.

Source: Overture Maps Foundation

What does the local agency report?

Reported offenses for the local law enforcement agency

Not available: the agency for this location (Palm Beach County Sheriff's Office) has no figures in FDLE’s FIBRS file for 2025.

Source: Florida Department of Law Enforcement

Where can family stay?

Hotels and motels for visiting family

Licensed hotels and motels
At least 0 within 1 mi and 58 within 5 mi, plus 2 more licensed in the same ZIP or city that could not be mapped
Nearest mapped
Woodspring Suites Palm Springs - West Palm Beach (hotel), 1.9 mi

A license says the business is licensed, nothing about quality or price. License status as of Oct 3, 2026.

Source: Florida Department of Business and Professional Regulation; U.S. Census Bureau; Overture Maps Foundation

The surrounding area

Is there a park nearby?

Parks and preserves (OpenStreetMap)

Named public parks and preserves
0 within 0.5 mi, 3 within 1 mi
Nearest
Frost Lake Park (park), 0.58 mi

Park data © OpenStreetMap contributors (opens in a new tab), ODbL 1.0. Volunteer-mapped; straight line.

Source: OpenStreetMap contributors

What is the surrounding area like?

Area statistics

Residents aged 65 and over
31.5% (± 6.2), Census block group
Median household income
$86,504 (± $41,140), Census block group
EPA National Walkability Index
11.83 on EPA’s 1 to 20 scale

Survey estimates for the Census area around the address, with margins of error. They describe the area, not the facility or its residents.

Source: U.S. Census Bureau; U.S. Environmental Protection Agency

Sources and limits

StrongPath shows facts published by government agencies and open data projects, with their dates. We do not rank, score or recommend providers, and we have no business relationship with any provider listed. Call the provider and check the official source before you decide. This is general information, not medical, legal or financial advice.